FAQ
Questions, answered clearly.
Here are the questions we hear most often. If yours is not here, we'd be glad to help.
What does full-service vending include?
We provide and maintain the equipment, stock it, manage service calls, and keep an eye on what is selling. Your team gets a convenient refreshment option without taking on the day-to-day work.
What areas do you serve?
We serve Edmonton and surrounding Alberta communities, as far west as Stony Plain. If you are unsure whether your workplace is in range, send us a quick note.
Is there a cost to have a vending machine?
Every location is a little different. We will assess your workplace and give you straightforward pricing and recommendations before anything moves forward.
How do you decide what to stock?
We start with a practical assortment, then use purchasing patterns, requests, and QR-based feedback to keep the mix relevant to your people.
Can employees request specific products?
Yes. Each location can use QR feedback to request products or share feedback. We review requests and make sensible changes where demand supports them.
Can you include healthier, dietary, or specialty options?
Yes. We can discuss preferences such as lower-sugar drinks, snacks that suit dietary needs, or products that better fit your workplace.
How quickly do you respond to service requests?
We acknowledge requests the same business day and target completion of standard service requests within 48 hours.
What happens if a machine needs service?
Contact us by phone or through the service request channel at your location. Because we are local and owner-operated, you have a direct route to someone accountable for the outcome.